Terms of Service
Last updated: August 12, 2026
Welcome to jlkdsc.shop.
These Terms of Service ("Terms") govern your access to and use of jlkdsc.shop and any purchases made through our online store.
The website and online store are operated by:
Rasmus Hvid Holding ApS
Straussvej 18, 1. th
2450 København SV
Denmark
Company Registration Number (CVR): 44689898
Website: jlkdsc.shop
Email: support@jlkdsc.shop
Telephone: +45 29 93 15 41
Throughout these Terms, the words "we", "us", and "our" refer to Rasmus Hvid Holding ApS.
By accessing our website, placing an order, or using our services, you agree to these Terms to the extent permitted by applicable law.
Nothing in these Terms limits or excludes any mandatory rights granted to consumers under applicable German, Danish, or European Union consumer protection law.
1. Scope
These Terms apply to the use of jlkdsc.shop and to contracts concluded through our online store.
They apply in particular to:
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Browsing and using our website
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Purchasing products from our store
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Creating or using a customer account, where available
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Contacting our customer service
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Using delivery and Cash on Delivery services
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Returns, refunds, cancellations, and complaints
Additional policies displayed on our website, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and other legal information, form part of the rules governing the use of our store where applicable.
2. Eligibility to Purchase
To place an order, you must have the legal capacity required to enter into a binding contract.
If you are acting on behalf of a business or other legal entity, you confirm that you have authority to bind that entity.
Consumers retain all mandatory rights available to them under applicable consumer protection law.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, availability information, and prices displayed on our website are accurate.
However, minor differences may occur due to:
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Screen and display settings
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Manufacturing tolerances
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Packaging updates
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Technical website limitations
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Other reasonable circumstances
Such differences do not affect your statutory rights where a product does not conform to the sales contract.
Product images are intended to provide a reasonable representation of the products offered.
We reserve the right to correct obvious errors or inaccuracies on the website.
4. Prices
The price applicable to a product is the price displayed on the relevant product page and confirmed during checkout at the time the order is placed.
Prices will be displayed together with applicable tax information as required by law.
We may change product prices at any time, but a price change will not normally affect an order that has already been accepted by us.
If an obvious pricing error occurs, we may contact you before accepting or fulfilling the order.
Nothing in this section limits any mandatory rights you may have under applicable law.
5. Free Shipping
We currently offer free standard shipping for orders placed through jlkdsc.shop, subject to any geographical or delivery restrictions clearly disclosed before checkout.
No standard shipping charge will be added where an order qualifies for our advertised free shipping.
Any optional premium, express, special, or additional delivery service, if offered, may be subject to an additional charge that will be clearly displayed before you complete the order.
For further information, please refer to our Shipping Policy.
6. Payment
Available payment methods will be displayed during checkout.
We offer Cash on Delivery (COD) where this payment method is available for the customer's delivery location.
For Cash on Delivery orders, payment is generally collected when the order is delivered.
Customers are responsible for providing accurate information necessary to complete the order and delivery.
Where other payment methods are offered, payment processing may be carried out by third-party payment service providers.
We do not guarantee that every payment method will be available for every order, product, country, or customer.
7. Cash on Delivery
Where Cash on Delivery is selected, you agree to pay the amount shown in your order confirmation when the order is delivered.
You must provide accurate contact and delivery information so that the carrier can complete delivery.
Repeated intentional refusal of properly ordered Cash on Delivery shipments, fraudulent orders, or misuse of the ordering system may result in reasonable restrictions on future use of Cash on Delivery, to the extent permitted by applicable law.
This does not affect your statutory cancellation, withdrawal, warranty, or other consumer rights.
8. Placing an Order
Products displayed on our website constitute an invitation for customers to submit an order.
By completing the checkout process and submitting an order, you make an offer to purchase the products contained in that order.
After receiving your order, we may send an automatic acknowledgement confirming that the order has been received.
An automatic acknowledgement does not necessarily mean that the order has been finally accepted.
A contract is concluded when we expressly accept the order, confirm dispatch, or otherwise clearly communicate acceptance of the order, depending on the circumstances of the transaction.
We reserve the right to refuse or cancel an order before acceptance where there is a legitimate reason, including:
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The product is unavailable
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Payment authorization fails, where applicable
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The delivery address cannot reasonably be served
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There is an obvious pricing or product information error
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We reasonably suspect fraud or misuse
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The order would violate applicable law
If payment has already been collected for an order that we cannot accept, the amount concerned will be refunded in accordance with applicable law.
9. Order Information
You are responsible for ensuring that information supplied when placing an order is complete and accurate, including:
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Your name
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Shipping address
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Billing information where applicable
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Email address
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Telephone number
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Product selection
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Quantity
Please contact us as soon as possible at support@jlkdsc.shop if you notice an error in your order details.
We cannot guarantee that changes can be made after an order has entered the shipping process.
10. Delivery
We will make reasonable efforts to deliver orders within the delivery timeframe communicated on our website or during the ordering process.
Delivery estimates are estimates unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, weather conditions, customs procedures, transportation disruptions, public emergencies, or other exceptional events.
This provision does not limit any statutory rights relating to delivery deadlines, non-delivery, or delayed delivery.
Please refer to our separate Shipping Policy for more information.
11. Right of Withdrawal
Consumers who purchase products online may have a statutory right of withdrawal under applicable German and European consumer law.
Where a statutory right of withdrawal applies, these Terms do not restrict that right.
Information concerning:
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The withdrawal period
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How to exercise the right of withdrawal
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Returning products
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Refund procedures
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Return shipping costs
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Exceptions to withdrawal rights
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The model withdrawal form
is provided in our Return & Refund Policy and applicable withdrawal information available on our website.
Customers may contact us at support@jlkdsc.shop regarding withdrawal requests.
12. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy and applicable mandatory consumer protection law.
Where you have a statutory right to a refund, repair, replacement, price reduction, withdrawal, or other remedy, nothing in these Terms is intended to remove or restrict that right.
For assistance with a return or refund, please contact:
13. Defective or Non-Conforming Products
If a product is defective, damaged, incorrect, or does not conform to the sales contract, please contact us at:
Please provide your order number and a reasonable description of the issue. Photos or videos may be requested where appropriate to help us understand and resolve the problem.
Depending on the circumstances and applicable law, appropriate remedies may include:
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Repair
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Replacement
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Price reduction
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Refund
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Termination of the sales contract where legally available
Any commercial warranty that may be offered is additional to, and does not replace or reduce, mandatory statutory consumer rights.
14. Cancellations
If you wish to cancel an order before dispatch, please contact us as soon as possible at:
We will attempt to process the cancellation where reasonably possible.
If the order has already been dispatched, cancellation before delivery may no longer be technically possible. This does not affect any statutory right of withdrawal that may apply after delivery.
15. Customer Accounts
Where customer accounts are available, you are responsible for:
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Providing accurate information
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Keeping your login credentials confidential
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Preventing unauthorized access to your account
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Informing us if you suspect unauthorized account activity
You must not use another person's account without authorization.
We may suspend or restrict an account where reasonably necessary to protect customers, our website, or our business from fraud, abuse, security threats, or unlawful conduct.
Any such action will be subject to applicable law.
16. Acceptable Use
You must not use our website:
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For unlawful or fraudulent purposes
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To violate applicable laws or regulations
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To infringe intellectual property or privacy rights
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To distribute malware, viruses, or malicious code
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To attempt unauthorized access to our systems
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To interfere with website security or functionality
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To submit false or fraudulent orders
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To scrape or extract website data by unlawful means
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To impersonate another person
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To harass, threaten, or harm another person
We may take reasonable measures to prevent misuse of our website.
17. Intellectual Property
Unless otherwise stated, the content made available through jlkdsc.shop, including website design, text, graphics, logos, images, product presentations, and other original materials, is owned by us or used under appropriate authorization.
You may access the website for personal and lawful purposes.
You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use protected website content without authorization except where such use is permitted by applicable law.
Third-party trademarks and intellectual property remain the property of their respective owners.
18. Third-Party Services
Our store may use or link to services provided by third parties, including:
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Shopify
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Payment processors
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Shipping carriers
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Logistics providers
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Analytics providers
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Customer service providers
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Other technical service providers
Third-party services may be subject to their own terms and privacy policies.
Where a third party provides a service directly to you, your use of that service may also be governed by the third party's applicable terms.
19. Privacy and Personal Data
We process personal data in accordance with our Privacy Policy and applicable data protection laws.
Our Privacy Policy explains, among other things:
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What personal data we collect
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Why we process personal data
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How personal data may be shared
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How long information may be retained
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Your applicable data protection rights
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How cookies and similar technologies may be used
Please review our Privacy Policy before using our services.
20. Website Availability
We aim to keep our website available and functioning properly.
However, we do not guarantee uninterrupted or error-free access at all times.
The website may occasionally be unavailable due to:
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Maintenance
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Updates
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Technical problems
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Hosting disruptions
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Security incidents
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Events outside our reasonable control
We may modify, update, suspend, or discontinue website functionality where reasonably necessary.
This section does not limit liability where such limitation would be prohibited by applicable law.
21. Limitation of Liability
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
In particular, nothing in these Terms is intended to exclude or restrict liability for:
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Intentional misconduct
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Gross negligence where liability cannot lawfully be excluded
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Injury to life, body, or health where liability cannot lawfully be excluded
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Fraudulent concealment
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Mandatory product liability
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Mandatory consumer rights
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Any other liability that cannot legally be excluded or restricted
For other losses, our liability will be determined in accordance with applicable law.
These Terms do not exclude statutory rights relating to defective or non-conforming products.
22. Events Outside Our Reasonable Control
We will not be responsible for delays or failures caused by events outside our reasonable control to the extent permitted by law.
Such events may include:
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Natural disasters
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Severe weather
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War or civil unrest
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Government restrictions
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Epidemics or public emergencies
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Transportation disruptions
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Carrier interruptions
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Telecommunications failures
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Power failures
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Major technical infrastructure failures
We will make reasonable efforts to reduce the effects of such events and resume performance when reasonably possible.
Your mandatory consumer rights remain unaffected.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes in:
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Applicable laws or regulations
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Our services
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Payment methods
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Delivery methods
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Website functionality
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Business operations
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Security requirements
The version applicable to a purchase will generally be the version in effect when the relevant order is placed.
Material changes will not retroactively remove rights that have already arisen under an existing consumer contract.
The latest version will be published on jlkdsc.shop with an updated revision date.
24. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be applied or disregarded only to the extent required by applicable law.
The remaining provisions will continue to apply where legally possible.
25. No Waiver
If we do not immediately enforce a provision of these Terms, this does not necessarily mean that we waive our right to enforce it later.
This provision applies only to the extent permitted by applicable law.
26. Governing Law and Consumer Protection
These Terms and contracts concluded through our store are governed by the applicable laws determined under relevant conflict-of-law rules.
To the extent a choice of law is permitted, Danish law may apply to our contractual relationship.
However, if you are a consumer residing in Germany or another country whose mandatory consumer protection rules apply to your purchase, nothing in these Terms deprives you of the protection granted by mandatory provisions of the law applicable to you.
Nothing in these Terms restricts any jurisdiction or right to bring legal proceedings that cannot lawfully be restricted by agreement.
27. Consumer Dispute Resolution
We encourage customers to contact us directly first so that we can attempt to resolve any complaint.
Please contact:
Unless we are legally required to participate in a particular consumer dispute resolution procedure, we do not undertake in advance to participate in dispute resolution proceedings before a German consumer conciliation body.
Where applicable law requires different or additional information regarding alternative dispute resolution, the legally required information will prevail.
28. Entire Agreement
These Terms, together with the policies and information referred to in them, form the contractual framework governing use of our online store and purchases made through it, subject always to mandatory applicable law.
If another policy contains more specific provisions concerning a particular matter, such as returns, shipping, or privacy, that specific policy will apply to that matter to the extent permitted by law.
29. Contact Information
Questions regarding these Terms of Service may be sent to:
Rasmus Hvid Holding ApS
Straussvej 18, 1. th
2450 København SV
Denmark
Postal Code: 2450
Company Registration Number (CVR): 44689898
Website: jlkdsc.shop
Email: support@jlkdsc.shop
Telephone: +45 29 93 15 41
Last updated: August 12, 2026